AI actions are a collection of functions or tasks that your AI agent can initiate or carry out during user interactions. These activities enhance the conversational experience, boost efficiency, and allow the AI agent to move beyond just replying to requests. Some of these actions may involve doing specific tasks, acquiring information, generating insights, or even connecting with other systems.
Collect Leads
You may control the precise moment that the “Lead” form appears during your customer’s chat with the bot by using the Collect Leads action.
Integrations
In this sub-menu, you can integrate 3rd party applications with the respective chatbot and manage the settings related to the chatbot.
