★★★★★
50+ teams answer customers with Chatflow
A Facebook Messenger AI Chatbot For Your Page And Ads
Connect your Facebook Page to Chatflow and a Messenger AI chatbot trained on your own content replies to every Messenger message the moment it arrives. It answers product and pricing questions, collects contact details and keeps people moving toward a purchase, day and night, from your Page and your ads.
Instant Answers
Reply to every Messenger message using your own website, files and Q&As.
Lead Capture
Collect names and emails inside the conversation, before people drift away.
Human Takeover
When a customer asks for a person, your team picks up the chat from Slack.
24/7
Messenger replies, nights and weekends included
0
Lines of code to set up
5
Ways to train your agent
10
Integrations to connect, from Slack to Shopify
50+
Teams using Chatflow
From Facebook Page To Live Messenger Chatbot In Four Steps
You set everything up yourself in the Chatflow dashboard. No developer or agency needed.
Train your agent
Add your website, sitemap, files, text snippets and Q&As. Training usually takes 2 to 5 minutes.
Connect your Facebook Page
In Integrations, click Connect Account on Messenger and link the Facebook Page you want answered. You'll need admin access to that Page.
Test before you launch
Ask your agent real customer questions in the Playground, then tune its tone, length and instructions until the answers feel right.
Go live and improve
Switch it on for your Page. Read chat logs, track topics and sentiment, and update your sources whenever an answer needs work.
Everything Your Facebook Messenger Chatbot Needs To Convert Conversations Into Customers
Messenger conversations from your Page and your ads come with buying intent attached. Chatflow gives your agent what it needs to answer fast, capture the lead and point people to the next step.
Every message gets an answer drawn from your website, documents and Q&As. People asking about prices, sizing, shipping or availability hear back while they're still interested, even at 11 PM on a Sunday. Customers can tap a reply option or type their own question.
How Businesses Use Facebook Messenger Chatbots To Generate And Convert Leads
People who message your Page are already halfway to buying. Here's how teams use a Chatflow agent to close the gap between a question and a sale.
Convert ad clicks into conversations instantly
When someone taps your Click-to-Messenger ad, your agent greets them, answers their first questions and asks what they're looking for, while the interest you paid for is still fresh. Replies the moment the chat opens Answers from your real product and pricing pages Collects contact details before the shopper leaves
Answer pre-sale questions while your team is offline
Messages that land at night or on weekends get an answer right away, so prospects don't go looking elsewhere before Monday morning. Covers hours, pricing, locations and policies Uses the same answers your team would give Your team starts the day with fewer open questions
Turn questions into leads your sales team can call
Your agent asks for contact details at the moment a conversation shows real interest. Every lead is saved in your dashboard with the date it came in, ready to export to your sales process. Control when and how often the agent asks Filter leads by date range Export as CSV, PDF or JSON
Recommend the right product in the chat
Shoppers describe what they need in their own words. Your agent matches that to your catalog and suggests related items, with a selling style you set. Upselling frequency from Never to High Tone from Subtle to Persuasive Suggestions come from your own product content
Take repetitive questions off your team's plate
Shipping times, returns, sizing and opening hours get answered automatically. When a customer needs a person, your team takes over the same chat from Slack. Consistent answers on every message Your team takes over from Slack when needed Every conversation saved in your chat logs
Your Customers Are Already On Messenger
Meet them in the app they already use to message friends, family and the brands they buy from.
Businesses Turning Facebook Conversations Into Qualified Opportunities
A lot of our Facebook inquiries used to come in during evenings and weekends. Chatflow now engages every lead instantly, collects the information we need, and books calls before our team even logs in.
Rachel T.
Marketing Director, Home Services Company
62%Increase in qualified leads
We were paying for Facebook clicks but struggling to follow up quickly enough. The Messenger chatbot solved that overnight by responding immediately and qualifying prospects automatically.
Jason P.
Growth Manager, SaaS Company
2.8xMore demo bookings from Facebook traffic
Instead of answering the same questions repeatedly, our team receives qualified prospects with context already attached. It has completely changed how we handle inbound Facebook leads.
Melissa C.
Founder, Consulting Firm
41%Higher lead-to-meeting conversion rate
Security And Privacy
Your conversations, customer data and training content stay protected, and your private content never trains a public AI model.
GDPR
Built to meet EU data protection requirements.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Safeguards for handling protected health information.
Encryption
Data is encrypted in transit with TLS 1.3 and at rest with AES-256.
Private by default
Your content is never used to train public AI models.
Private until published
Agents stay visible to your team only until you make them public.
Rate limiting
Cap how many messages one person can send in a set time.
Credit limits
Set the maximum credits each agent can use from your monthly balance.
Delete anytime
Remove conversations, an agent or your whole account whenever you choose.
Questions About Facebook Messenger AI Chatbots?
Everything you need to know before launching a Messenger AI chatbot with ChatFlow. Still have questions? Our team is one click away.
Contact supportA Facebook Messenger AI chatbot is an AI assistant connected to your Facebook Page that replies to Messenger messages automatically. Chatflow answers from your own website, files and Q&As, replies to people who message you from your ads, collects contact details, and hands chats to your team in Slack when someone asks for a person.
Yes. Chatflow answers messages sent to a Facebook Page, so you need a Page and admin access to it. You connect it yourself from the Chatflow dashboard, and your agent starts replying once you switch it on.
Yes. When you run Click-to-Messenger ads, every tap opens a conversation with your Page. Your agent picks it up right away, answers questions and can ask for contact details before the shopper moves on.
Only within Meta's 24-hour window. Meta lets businesses send messages, including promotional ones, for 24 hours after a person's last message to the Page. After that window closes, standard messages stop. Your agent works inside that window, which is why replying instantly matters so much on Messenger.
Yes, they should. Meta recommends telling people when they're chatting with an automated assistant, and some regions require it by law. Set a welcome message that introduces your agent as an AI assistant, such as "Hi, I'm Trailhead's AI assistant."
Anything you add as a source: website pages, a sitemap, PDF, TXT or Markdown files, text snippets and Q&A pairs. The same agent can answer on your website and on Messenger, so both channels give the same answers. With web search on, it can also look up current information online, and it verifies what it finds before answering.
Your team takes over from Slack. When a customer taps "Talk to the team" or asks for a person, a live chat request arrives in Slack with their question. Click Yes, Accept and reply in the Slack thread, and your replies appear in the customer's Messenger chat. Every conversation is saved in your chat logs.
Yes. Your agent replies in the language each customer writes in, using the same knowledge base, so you can serve shoppers in other countries from one agent.
Yes. New accounts start with a 14-day free trial, and you add your card details at sign-up. See the pricing page for the full plan comparison.
Data is encrypted in transit and at rest, and your content is never used to train public AI models. You can delete conversations, an agent or your whole account from the dashboard at any time.
Explore other integrations
One agent across your whole stack. The same knowledge and the same brand voice, wherever the conversation goes.
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