★★★★★
50+ teams answer customers with Chatflow
A WhatsApp AI Chatbot That Sells And Supports 24/7
Connect your WhatsApp Business number to Chatflow and a WhatsApp AI chatbot trained on your own content answers every customer message in seconds. It handles questions about products, prices, delivery and policies, collects contact details and keeps buyers moving, around the clock, in the app your customers already check all day.
Instant Answers
Reply to every WhatsApp message using your own website, files and Q&As.
Lead Capture
Collect names and emails inside the chat, while the customer is still engaged.
Human Takeover
When a customer asks for a person, your team picks up the chat from Slack.
24/7
WhatsApp replies, nights and weekends included
0
Lines of code to set up
5
Ways to train your agent
3
Channels one agent covers: website, WhatsApp and Messenger
50+
Teams using Chatflow
From WhatsApp Business Number To Live AI Chatbot In Four Steps
You set everything up yourself in the Chatflow dashboard. No developer or agency needed.
Train your agent
Add your website, sitemap, files, text snippets and Q&As. Training usually takes 2 to 5 minutes.
Connect your WhatsApp number
In Integrations, click Connect Account on WhatsApp and link your WhatsApp Business number. You'll need a Meta Business account to complete the connection.
Test before you launch
Ask your agent real customer questions in the Playground, then tune its tone, length and instructions until the answers feel right.
Go live and improve
Switch it on for your number. Read chat logs, track topics and sentiment, and update your sources whenever an answer needs work.
Everything Your WhatsApp Chatbot Needs To Turn Conversations Into Customers
Customers message you on WhatsApp when they're ready to act. Chatflow gives your agent what it needs to answer fast, capture the lead and point them to the next step.
Every message gets an answer drawn from your website, documents and Q&As. Questions about prices, delivery, opening hours or order changes get answered in seconds, even when your team is offline. Customers can tap a reply option or type their own question.
How Businesses Use WhatsApp Chatbots To Sell And Support
A WhatsApp message is a customer raising their hand. Here's how teams use a Chatflow agent to answer it before the moment passes.
Turn ad clicks into WhatsApp conversations instantly
When someone taps your Click-to-WhatsApp ad, a chat opens with your business. Your agent answers right away and asks what they need, while the interest you paid for is still warm. Replies the moment the chat opens Answers from your real product and pricing pages Collects contact details before the shopper moves on
Answer customers while your team is offline
WhatsApp messages arrive at all hours. Your agent answers every one right away, so prospects get what they need tonight instead of finding a competitor who replies first. Covers hours, pricing, locations and policies Uses the same answers your team would give Your team starts the day with fewer open chats
Turn WhatsApp questions into leads your team can follow up
Your agent asks for contact details the moment a conversation shows real interest. Every lead is saved in your dashboard with the date it came in, ready to export to your sales process. Control when and how often the agent asks Filter leads by date range Export as CSV, PDF or JSON
Recommend the right product in the chat
Customers describe what they need in their own words. Your agent matches that to your catalog and suggests related items, with a selling style you set. Upselling frequency from Never to High Tone from Subtle to Persuasive Suggestions come from your own product content
Take repetitive questions off your team's plate
Delivery times, refunds, opening hours and how to change an order get answered automatically. When a customer needs a person, your team takes over the same chat from Slack. Consistent answers on every message Your team takes over from Slack when needed Every conversation saved in your chat logs
Your Customers Are Already On WhatsApp
Meet them in the app they open every day to talk to friends, family and the businesses they buy from.
Businesses Winning More Customers On WhatsApp
Our clinic handles over 80 patient inquiries a day on WhatsApp. Chatflow's AI answers every one accurately, books appointments, and only escalates the genuinely sensitive cases to our team.
Dr. Sarah A.
Practice Manager, Medical Clinic
70%Admin time saved daily
We switched from a website chat widget to WhatsApp with Chatflow and our response rate went through the roof. Customers already have WhatsApp open, so the friction drop was immediate.
Marcus K.
Head of CX, E-commerce Brand
3×More replies vs web chat
Setting up the WhatsApp AI chatbot took less than 45 minutes. By the end of the first day it had captured 4 qualified leads and booked 2 demos.
Liam M.
Founder, SaaS Startup
6 leadsCaptured on day one
Security And Privacy
Your conversations, customer data and training content stay protected, and your private content never trains a public AI model.
GDPR
Built to meet EU data protection requirements.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Safeguards for handling protected health information.
Encryption
Data is encrypted in transit with TLS 1.3 and at rest with AES-256.
Private by default
Your content is never used to train public AI models.
Private until published
Agents stay visible to your team only until you make them public.
Rate limiting
Cap how many messages one person can send in a set time.
Credit limits
Set the maximum credits each agent can use from your monthly balance.
Delete anytime
Remove conversations, an agent or your whole account whenever you choose.
Questions About WhatsApp AI Chatbots?
Everything you need to know before launching a WhatsApp AI chatbot with Chatflow. Still have questions? Our team is one click away.
Contact supportA WhatsApp AI chatbot is an AI assistant connected to your WhatsApp Business number that replies to customer messages automatically. Chatflow answers from your website, files and Q&As, collects contact details, recommends products, and hands chats to your team in Slack when a customer wants a person.
A WhatsApp Business number and a Meta Business account. You connect the number yourself from the Chatflow dashboard, and your agent starts replying once you switch it on.
Yes. Since January 15, 2026, Meta's WhatsApp Business terms bar general-purpose AI assistants, the ChatGPT-style bots that answer anything. Businesses using AI to serve their own customers are still allowed. A Chatflow agent answers from your own website, files and Q&As, which keeps it focused on your business.
Yes. Click-to-WhatsApp ads open a chat with your business, and your agent picks it up right away, answers questions and can ask for contact details before the customer moves on.
Yes, from Slack. When a customer taps "Talk to the team" or asks for a person, a live chat request arrives in Slack with their question. Click Yes, Accept and reply in the Slack thread, and your replies appear in the customer's WhatsApp chat.
WhatsApp lets businesses reply freely for 24 hours after a customer's last message. Outside that window, businesses can only send pre-approved template messages to people who have opted in. Your Chatflow agent answers customers inside that 24-hour window, which is why instant replies matter so much on WhatsApp.
Yes. Customers can message you in their own language and the agent replies in it, using the same knowledge base, so you can serve customers in other countries without translating your content.
Meta charges businesses per template message, with rates that vary by message type and country. Replies sent within 24 hours of a customer's message aren't charged by Meta. Your Chatflow plan is billed separately; see the pricing page for details.
Yes, they should. Set a welcome message that introduces your agent as an AI assistant. If a customer asks for a person, your team takes over the chat from Slack.
Anything you add as a source: website pages, a sitemap, PDF, TXT or Markdown files, text snippets and Q&A pairs. The same agent can answer on your website and on WhatsApp, so customers get the same answers everywhere. With web search on, it can also look up current information online, and it verifies what it finds before answering.
Yes. New accounts start with a 14-day free trial, and you add your card details at sign-up. See the pricing page for the full plan comparison.
Data is encrypted in transit and at rest, and your content is never used to train public AI models. You can delete conversations, an agent or your whole account from the dashboard at any time.
Explore other integrations
One agent across your whole stack. The same knowledge and the same brand voice, wherever the conversation goes.
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